First, make it a clear agreement: as a speaker, ask your listeners, “What did you hear” or “What did you have from this conversation?” When an agreement is reached, ask, “Who will do what and when?” Another way to ask is, “What steps will you take as a result of this meeting?” If you feel discomfort or tension, give your listeners permission to give honest feedback. You might also ask, “Is there anything you want to tell me that you think I don`t want to hear?” or “Are there elephants in the room that we need to talk about?” These agreements between us and the world are so deeply rooted in us that, most of the time, we don`t even consider them to be agreements. They are implicit, un written and uncolote, but also quite rigid. .